Privacy Policy

1. Introduction

Welcome to Coin Tales ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to create personalized financial literacy books for children.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Child's information (age, interests, learning goals)
• Character information (names, photos, relationships)
• Payment information (processed securely through Stripe)
• Contact information when you reach out to us

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and interaction with our service
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Create and personalize your child's financial literacy book
• Process your payments and manage your account
• Communicate with you about your orders and our services
• Improve our services and develop new features
• Send you marketing communications (with your consent)
• Comply with legal obligations and protect our rights

4. Children's Privacy

We take children's privacy seriously. We only collect information about children that is provided by their parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (e.g., payment processors, hosting services)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Data portability (receive your data in a structured format)

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact form or at the email address provided on our website.